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Charge Card Administration - Bank of America Information

Bank of America Contact Information

For Program Administrators Only(Please utilize the online Works system whenever possible.)


Company Level Support (for card program questions)
Phone: 800-822-5985
Hours: M-F 8am-8pm EST
Email: ccs_team_servicing@BankofAmerica.com


For Cardholders (and Program Administrators after business hours)


Cardholder Customer Service
Phone: 888-449-2273
Hours: 24 hours/day, 7 days/week

Merchant Information:

Implementation:

Monthly Program Administrator Call Agenda

Commonwealth of Virginia Annual Card Summit