The following represents practices and procedures of The Department of Accounts (DOA) as currently approved by the Comptroller for the state of Virginia. DOA reserves the right to change these practices and procedures at any time without prior notice. The following is not intended and should not be interpreted as a contract of any nature, either stated or implied.
Individuals who visit DOA are important to us. Because visitors to our Website are important, we do not capture personal information about them without their permission. We endeavor to ensure that we collect only the minimum amount of information needed to meet the purpose for which the network was created.
Though personal information may be required in order for us to provide requested information, in doing so we are subject to the requirements for administering information systems as established in the Government Data Collection and Dissemination Practices Act, Chapter 38 of Title 2.2 of the Code of Virginia. Pages that appear after you click on a link may be controlled by a different agency or entity, whose practices are not under DOA's control.
Please see our FOIA page for Freedom of Information Act requests.
Use, collection, and retention of customer information at the Department of AccountsInformation Collected and Stored Automatically
If you do nothing during your visit but browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store only the following information about your visit:
- The Internet domain (for example, "xcompany.com" if you use a private Internet access account, or "yourschool.edu" if you connect from a university's domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our website;
- The type of browser and operating system used to access our site;
- The date and time you access our site;
- The pages you visit
We use this information to help us make our site more useful to visitors -- to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits.User Provided Information
We do collect personal information directly from individuals who volunteer to request information from the Department of Accounts. Collecting personal information is necessary to deliver the information and services requested. For example, if you send an e-mail message to DOA we will collect the e-mail address and contents of the message, including audio, video, and graphic information formats you send us. We use your contact information to respond appropriately.
DOA appreciates the trust and confidence placed by individuals in providing personal information in order to fulfill their requests.Children's Online Privacy Protection Act of 1998 (COPPA)
We do not intentionally collect such information on anyone we know to be under 18 years of age. If such information is inadvertently obtained, the minor's parent or legal guardian may Contact Us for a description of the specific types of personal information collected from the child and the options available to them under law to ensure their child's safety.[Back to Top]
Use of "Cookies"
"Cookies" are small files either stored on a server or sent back to a visiting computer. We do not use persistent "cookies" that collect personally identifying information. Some parts of our site use session cookies. Session cookies are temporary files that are erased when you close all browsers. We use these session cookies for site management purposes and to customize the information presented to you while visiting our site.[Back to Top]
Restrictions on the disclosure of customer information
DOA does not sell or rent subscribers' information to any outside company or organization. We do not reveal specific information about subscribers or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by the Virginia Freedom of Information Act or other law.[Back to Top]
The Virginia Department of Account’s (DOA) website includes hyperlinks to other sites on the World Wide Web that are neither controlled or sponsored by DOA. We have provided these links for your convenience and to give you easy access to other organizations whose expertise may be related to the mission of this agency. Inclusion of these links is not an endorsement by DOA or the Commonwealth of Virginia of the sites’ sponsors or any commercial products.[Back to Top]
Maintenance of accurate information
DOA has established procedures to ensure that information is as accurate and current as is practical. Although we strive to do things right the first time, we also respond to requests to correct dated information in a timely manner.[Back to Top]
- Department of Accounts, PO Box 1971,
Richmond, Virginia 23218-1971
The Department of Accounts recognizes the importance of making its digital government services available to the largest possible audience and has attempted to design our sites to be accessible by everyone. Our Web sites are coded to comply with
- Section 508 of the US Rehabilitation Act,
- Level A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 1.0, including all Priority 1 checkpoints defined in the Guidelines, and
- Commonwealth of Virginia IT Accessibility Standards, Web Site Standards and Web Site Guidelines.
In addition to these standards, all of our Adobe Portable Documents (pdf) are fully tested for accessibility. Users can get information regarding the accessibility of Adobe Portable Document Format (PDF) files from the Adobe Accessibility Resource Center.
The Department of Accounts will continue to test future releases of this site and remains committed to maintaining its compliance and serving the widest possible audience for Virginia's digital government services. If you cannot fully access the information on any web page of this site, please Contact Us and we will try to provide the information to you in an alternate format or make the necessary improvements to make the information accessible.[Back to Top]
Viewers, Plug-ins and Browser Components
DOA provides content in several formats that require plug-ins, or separate browser components, for proper viewing. All required plug-ins (except the non-trial version of WinZip) are free to use.
- Adobe Portable Document Format files (.pdf) Reader
- Microsoft Excel Spreadsheets (.xls) Viewer
- Microsoft PowerPoint Presentation (.ppt) Viewer
- Microsoft Word Document (.doc) Viewer
- WinZip files (.zip) - WinZip