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(804) 225-3038

Virginia Department of Accounts

Financial Accountability. Reporting Exellence.

Charge Card Administration

Contact Infomation


Voice: (804) 786-0874
Email: cca@doa.virginia.gov

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CCA Online Request Forms

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Charge Card Forms

Bank of America Information

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Bank of America Contact Information

For Program Administrators Only (Please utilize the online Works system whenever possible.)

Company Level Support (for card program questions)
Phone: 800-822-5985
Hours: M-F 8am-8pm EST
Email: ccs_team_servicing@BankofAmerica.com

For Cardholders (and Program Administrators after business hours)

Cardholder Customer Service
Phone: 888-449-2273
Hours: 24 hours/day, 7 days/week

Merchant Information:

Implementation:

  • MCC Restriction Table Listing [PDF] [Excel]
  • Employee Paid (Individual Liability) Travel Card Terminology [PDF] [Word]
  • Employee Paid (Individual Liability) Travel Card Collections Process [PDF] [Word]

Monthly Program Administrator Call Agenda

Commonwealth of Virginia Annual Card Summit

  • 5 Ways to Shape your Pcard Program to be "Best in Class" [PDF]
  • Leveraging eVA Reports Data & Transparency [PDF]
  • Pivot your strategies to address Commercial Card fraud [PDF]
  • Prince George County P-card Journey [PDF]
  • Project Management Approach to Procurement [PDF]
  • Real Life Scenarios Solutions For Political Subs [PDF]
  • Sharing and Collaboration [PDF]
  • Tales from the Compliance Side [PDF]
  • VDOT Small Purchase Charge Card Program [PDF]

Charge Card Training

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All Cardholder, Supervisor and Program Administrator Training is now located in the Department of Human Resource Management's system called the Learning Center (COVLC). This can be accessed by clicking on the link below:

https://covlc.virginia.gov/

Cardholders and Supervisors can contact their Agency Program Administrator for Purchase and/or Travel cards for step by step instructions of how to log in and access the training.

Program Administrators can contact the CCA Team for assistance.

Learning Center User Guides

  • How to access the Learning Center [PDF]

Purchase Charge Card Program

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2017 Billing Dates


Bank of America Purchase Card (2017)


Month Starting Date Closing Date Payment Due Date
(approx 25 days after cycle close)
December 16 Nov 15 Dec 1/7/2017
January 16 Dec 13 Jan 2/7/2017
February 14 Jan 15 Feb 3/7/2017
March 16 Feb 15 Mar 4/7/2017
April 16 Mar 14 Apr 5/7/2017
May 15 Apr 15 May 6/7/2017
June 16 May 15 Jun 7/7/2017
July 16 Jun 14 Jul 8/7/2017
August 15 Jul 15 Aug 9/7/2017
September 16 Aug 15 Sep 10/7/2017
October 16 Sep 13 Oct 11/7/2017
November 14 Oct 15 Nov 12/7/2017
December 16 Nov 15 Dec 1/7/2018

Purchase Card Policies

  • CAPP Topic 20355, Purchasing Charge Card [PDF]

Policy for Card Number on File at Vendor

CAPP Topic 20355, Purchasing Charge Card [PDF] states:

A vendor may be allowed to keep the card number on file under the following, limited, conditions:

  1. The cardholder must make initial contact with the vendor to provide the card number.
  2. The vendor must keep the card number in a secure, preferably electronic, file.
  3. The vendor must assign a separate, store account number for use by representatives of the cardholder so that the card number is not shared.
  4. The vendor must contact the cardholder for final authorization to process the charge.

SPCC Underutilization

  • Small Purchase Charge Card (SPCC) Utilization Calculation [PDF] [Word]

Forms

Travel Charge Card Program

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2017 Billing Dates

All Individual Liability Travel Cards Closing Dates are the same as listed below. Payment for Individual Liability Travel Cards are due in FULL upon receipt of their bill.

2017 Agency Travel Cards Billing Dates


Month Starting Date Closing Date Payment Due Date
(approx 25 days after cycle close)
December 16 Nov 15 Dec 1/7/2017
January 16 Dec 13 Jan 2/7/2017
February 14 Jan 15 Feb 3/7/2017
March 16 Feb 15 Mar 4/7/2017
April 16 Mar 14 Apr 5/7/2017
May 15 Apr 15 May 6/7/2017
June 16 May 15 Jun 7/7/2017
July 16 Jun 14 Jul 8/7/2017
August 15 Jul 15 Aug 9/7/2017
September 16 Aug 15 Sep 10/7/2017
October 16 Sep 13 Oct 11/7/2017
November 14 Oct 15 Nov 12/7/2017
December 16 Nov 15 Dec 1/7/2018

Travel Card Policies

Contact Information

Phone Number:

Main: (804) 225-3038
Fax: (804) 371-8587

Street Address:

Department of Accounts
James Monroe Building
101 North 14th Street,
2nd Floor
Richmond VA 23219-3638

Mailing Address:

Department of Accounts
PO Box 1971
Richmond VA 23218-1971

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