(804) 225-3038

Virginia Department of Accounts

Financial Accountability. Reporting Excellence.

Charge Card Administration

Contact Infomation


Voice: (804) 786-0874
Email: cca@doa.virginia.gov

Online Application

CCA Online Request Forms

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Forms

Charge Card Forms

Bank of America Information

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Bank of America Contact Information

For Program Administrators Only (Please utilize the online Works system whenever possible.)

Company Level Support (for card program questions)
Phone: 800-822-5985
Hours: M-F 8am-8pm EST
Email: ccs_team_servicing@BankofAmerica.com

For Cardholders (and Program Administrators after business hours)

Cardholder Customer Service
Phone: 888-449-2273
Hours: 24 hours/day, 7 days/week

Implementation:

  • MCC Restriction Table Listing [PDF] [Excel]
  • Employee Paid (Individual Liability) Travel Card Terminology [PDF] [Word]
  • Employee Paid (Individual Liability) Travel Card Collections Process [PDF] [Word]

Monthly Program Administrator Call Agenda

Program Administrator Newsletter

Commonwealth of Virginia Annual Card Summit

  • 2020 Card Summit: Audit, Fraud and Misuse, Oh My! [PDF]
  • 2020 Card Summit: Factivity: You’ve Got Questions, We’ve Got Answers [PDF]
  • 2020 Card Summit: Global Card Access and Card Rebranding [PDF]
  • 2020 Card Summit: Sharing and Collaboration [PDF]
  • 2020 Card Summit: Works Reporting: Let’s Start with the Basics [PDF]

Charge Card Training

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All Cardholder, Supervisor and Program Administrator Training is now located in the Department of Human Resource Management's system called the Learning Center (COVLC). This can be accessed by clicking on the link below:

https://covlc.virginia.gov/

Cardholders and Supervisors can contact their Agency Program Administrator for Purchase and/or Travel cards for step by step instructions of how to log in and access the training.

Program Administrators can contact the CCA Team for assistance.

Purchase Charge Card Program

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2021 Billing Dates


Bank of America Purchase Card (2021)


Month Starting Date Closing Date Payment Due Date
(approx 25 days after cycle close)
December 14 Nov 15 Dec 1/7/2021
January 16 Dec 15 Jan 2/7/2021
February 16 Jan 15 Feb 3/7/2021
March 16 Feb 15 Mar 4/7/2021
April 16 Mar 15 Apr 5/7/2021
May 16 Apr 14 May 6/7/2021
June 15 May 15 Jun 7/7/2021
July 16 Jun 15 Jul 8/7/2021
August 16 Jul 13 Aug 9/7/2021
September 14 Aug 15 Sep 10/7/2021
October 16 Sep 15 Oct 11/7/2021
November 16 Oct 15 Nov 12/7/2021
December 16 Nov 15 Dec 1/7/2022

Purchase Card Policies

  • CAPP Topic 20355, Purchasing Charge Card [PDF]

Policy for Card Number on File at Vendor

CAPP Topic 20355, Purchasing Charge Card [PDF] states:

A vendor may be allowed to keep the card number on file under the following, limited, conditions:

  1. The cardholder must make initial contact with the vendor to provide the card number.
  2. The vendor must keep the card number in a secure, preferably electronic, file.
  3. The vendor must assign a separate, store account number for use by representatives of the cardholder so that the card number is not shared.
  4. The vendor must contact the cardholder for final authorization to process the charge.

SPCC Underutilization

  • Small Purchase Charge Card (SPCC) Utilization Calculation Coming Soon

Forms

Travel Charge Card Program

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2021 Billing Dates

All Individual Liability Travel Cards Closing Dates are the same as listed below. Payment for Individual Liability Travel Cards are due in FULL upon receipt of their bill.

2021 Agency Travel Cards Billing Dates


Month Starting Date Closing Date Payment Due Date
(approx 25 days after cycle close)
December 14 Nov 15 Dec 1/7/2021
January 16 Dec 15 Jan 2/7/2021
February 16 Jan 15 Feb 3/7/2021
March 16 Feb 15 Mar 4/7/2021
April 16 Mar 15 Apr 5/7/2021
May 16 Apr 14 May 6/7/2021
June 15 May 15 Jun 7/7/2021
July 16 Jun 15 Jul 8/7/2021
August 16 Jul 13 Aug 9/7/2021
September 14 Aug 15 Sep 10/7/2021
October 16 Sep 15 Oct 11/7/2021
November 16 Oct 15 Nov 12/7/2021
December 16 Nov 15 Dec 1/7/2022

Travel Card Policies

Contact Information

Phone Number:

Main: (804) 225-3038
Fax: (804) 371-8587

Street Address:

Department of Accounts
James Monroe Building
101 North 14th Street,
2nd Floor
Richmond VA 23219-3638

Mailing Address:

Department of Accounts
PO Box 1971
Richmond VA 23218-1971

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