Charge Card Administration

Contact Infomation


Voice: (804) 786-0874
Email: cca@doa.virginia.gov

Online Application

CCA Online Request Forms

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Forms

Charge Card Forms

Bank of America Information

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Bank of America Contact Information

For Program Administrators Only (Please utilize the online Works system whenever possible.)

Company Level Support (for card program questions)
Phone: 800-822-5985
Hours: M-F 8am-9pm EST
Email: dedicated_card_east@bankofamerica.com

For Cardholders (and Program Administrators after business hours)

Cardholder Customer Service
Phone: 888-449-2273
Hours: 24 hours/day, 7 days/week

Implementation:

  • MCC Restriction Table Listing [PDF] [Excel]
  • Employee Paid (Individual Liability) Travel Card Terminology [PDF] [Word]
  • Employee Paid (Individual Liability) Travel Card Collections Process [PDF] [Word]

Monthly Program Administrator Call Agenda

Program Administrator Newsletter

Commonwealth of Virginia Annual Card Summit

  • 2022 Card Summit - Global Card Access: The Next Frontier [PDF]
  • 2022 Card Summit - The BOA Fraud World [PDF]
  • 2022 Card Summit - Works Functionality: Overview of Online Reconciliation [PDF]
  • 2022 Card Summit - Works Functionality: Overview of Spend Control Profiles [PDF]
  • 2022 Card Summit - The New Electronic World: Managing Your Program [PDF]
  • 2022 Card Summit - State Agency: Converting Check to Card Payments [PDF]
  • 2022 Card Summit - State Agency: VISA IntelliLink Compliance Management (VICM) [PDF]
  • 2022 Card Summit - State Agency: Back to Basics [PDF]
  • 2022 Card Summit - PSUBS & Localities: Converting Checks to Card Payments [PDF]
  • 2022 Card Summit - PSUBS & Localities: Back to Basics [PDF]

Charge Card Training

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All Cardholder, Supervisor and Program Administrator Training is now located in the Department of Human Resource Management's system called the Learning Center (COVLC). This can be accessed by clicking on the link below:

https://covlc.virginia.gov/

Cardholders and Supervisors can contact their Agency Program Administrator for Purchase and/or Travel cards for step by step instructions of how to log in and access the training.

Program Administrators can contact the CCA Team for assistance.

Purchase Charge Card Program

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2023 Billing Dates


Bank of America Purchase Card (2023)


Month Starting Date Closing Date Payment Due Date
(approx 25 days after cycle close)
December 16 Nov 15 Dec 1/7/2023
January 16 Dec 13 Jan 2/7/2023
February 14 Jan 15 Feb 3/7/2023
March 16 Feb 15 Mar 4/7/2023
April 16 Mar 14 Apr 5/7/2023
May 15 Apr 15 May 6/7/2023
June 16 May 15 Jun 7/7/2023
July 16 Jun 14 Jul 8/7/2023
August 15 Jul 15 Aug 9/7/2023
September 16 Aug 15 Sep 10/7/2023
October 16 Sep 13 Oct 11/7/2023
November 14 Oct 15 Nov 12/7/2023
December 16 Nov 15 Dec 1/7/2024

Purchase Card Policies

  • CAPP Topic 20355, Purchasing Charge Card [PDF]

Policy for Card Number on File at Vendor

CAPP Topic 20355, Purchasing Charge Card [PDF] states:

A vendor may be allowed to keep the card number on file under the following, limited, conditions:

  1. The cardholder must make initial contact with the vendor to provide the card number.
  2. The vendor must keep the card number in a secure, preferably electronic, file.
  3. The vendor must assign a separate, store account number for use by representatives of the cardholder so that the card number is not shared.
  4. The vendor must contact the cardholder for final authorization to process the charge.

SPCC Underutilization

  • Small Purchase Charge Card (SPCC) Utilization Calculation Coming Soon

Forms

Travel Charge Card Program

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2023 Billing Dates

Payment for Individual Liability Travel Cards are due in FULL by the due date notated on the billing statement, which is 30 days from the cycle end date.

2023 Airline Travel Card Billing Dates


Month Starting Date Closing Date Payment Due Date
(approx 25 days after cycle close)
December 16 Nov 15 Dec 1/7/2023
January 16 Dec 13 Jan 2/7/2023
February 14 Jan 15 Feb 3/7/2023
March 16 Feb 15 Mar 4/7/2023
April 16 Mar 14 Apr 5/7/2023
May 15 Apr 15 May 6/7/2023
June 16 May 15 Jun 7/7/2023
July 16 Jun 14 Jul 8/7/2023
August 15 Jul 15 Aug 9/7/2023
September 16 Aug 15 Sep 10/7/2023
October 16 Sep 13 Oct 11/7/2023
November 14 Oct 15 Nov 12/7/2023
December 16 Nov 15 Dec 1/7/2024

Travel Card Policies